Terms and Conditions

This web site is managed on behalf of Advanced Building Design Ltd, trading as ABD Tools, (hereby defined as we/us/our) to sell products and provide related information through http://www.abdtools.co.uk (hereby defined as "the Site") . As a user of the Site (hereby defined as "you/your") you acknowledge that your use of the Site and/or any transactions you make are subject to our terms and conditions published on the Site, which are also deemed to include any hyperlinked information.

General

ABD Tools reserve the right to change and amend these terms and conditions. Any changes we make will be deemed to have come into effect on the date that they have been published on the Site. You are responsible for reading the terms and conditions.
When you place an order with us you will be deemed to have read, understood and accepted these terms and conditions.

If you have notified us of a problem with the products, we will either replace or repair any products or items that are missing, damaged or defective upon delivery; or refund to you the amount paid by you for the products in question in accordance with our Returns, Refunds and Exchanges Policy as below. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the products or delivery.

These terms and conditions and the use of our web site shall be governed by the laws and regulations of the United Kingdom of Great Britain and Northern Ireland. If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected.

Prices, Order and Payment

The price payable for the products you order is that set out on our web site at the time you place your order. The prices of the products that we display on our web site are subject to change without notice. All product prices, where appropriate, unless otherwise stated are exclusive of any sales taxes and delivery.

When you make an order on the Site your order will be subject to acceptance in accordance with these terms and conditions. We will send you an automated email confirming receipt of your order, unless you have provided an invalid email address or there is error in our server. You are responsible for informing us of the non-receipt of the confirming email. You may, from time to time, access the Site to track your order. Please note that the confirmation email is not a contract confirmation or order acceptance from us. A contract between you and us for the sale of our products will only exist once your order has been processed and dispatched.

We take payment online in a secure environment by debit or credit card. We currently use third party payment service provider(s) to process all online transactions. For information about the measures that the service provider(s) have put in place to protect your security, please refer to their respective web site(s).

We may, at our discretion, accept orders over the telephone, via email or by letter post. Payment of the agreed price will be taken using the information provided or in the case of letter post a postal order or cheque if enclosed. Orders by email or by letter post must be agreed by telephone or email before being placed.

Returns, Refunds and Exchanges Policy

Faulty Goods and Replacements Policy

Where the item supplied is found to be faulty because the item:

  • is substantively not as described in the related description or 
  • has an undeclared manufacturing defect, such that it is not fit for it's standard purpose or 
  • is shown to have been substantively damaged whilst in transit

then the faulty item will be exchanged where possible free of charge or a full refund will be made, if:

  • so requested in writing by email or letter within 14 days of the delivery date and
  • return arrangements are mutually agreed and 
  • the faulty item with original packaging is returned within 14 days of the request (Return postage refunded with receipt).

Where the item supplied is found to be incomplete

  • due to a missing item or items or
  • due to a damaged item or items

then the damaged or missing item or items will be will be sent free of charge, if:

  • so requested in writing by email or letter within 14 days of the delivery date

The above conditions will hold unless otherwise mutually agreed in writing.

 

Refunds and Returns Policy

There is a 14-day cooling off period, starting the day you receive the item, during which you have the right to cancel your purchase, with the following exceptions;

  • goods made to your specification;
  • perishable goods (flowers, fresh food, etc);
  • CDs, DVDs, and tapes with software, audio or video if unsealed;
  • newspapers and magazines;
  • business purchases;
  • financial services;
  • betting, gaming and lotteries.

Where you wish to return the item supplied which does not fall under the company's Faulty Goods and Replacements Policy above, we will refund the cost of the item (but not additional delivery charge), if:

  • so requested in writing by email or letter within 14 days of the delivery date and
  • the item is returned at your cost within 14 days of the written request and
  • the item is returned in the original packaging.

The above conditions will hold unless otherwise mutually agreed in writing by email or letter.

We recommend items being returned are sent 'signed for'.

Relevant or Related Legislation: The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2015

In no case shall we have any liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rights as a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence

Intellectual Property, Design and Reproduction

You acknowledge and agree that all copyright, trademarks and intellectual property rights in all materials (including pictures, designs, logos, photographs, text written and other materials) and the contents of these pages and in respect of any products that you purchase shall remain at all times in our ownership or in that of our licensors.

You acknowledge and agree that the material and content contained on the Site is available for your non-commercial use with the sole purpose of assisting you to gain information in order to place an order through us. You further agree that the modification, distribution, reproduction or incorporation into any other work of part or all of the material available on the Site in any form is strictly prohibited unless previously agreed with us in writing.

We use the e-commerce store services provided by ePages to provide our hosting and marketing services to other businesses. ePages acts as a venue and have no control over the quality, safety or legality of the products offered or the truth or accuracy of the descriptions on the Site. ePages are not responsible for ensuring that you and us actually complete a transaction. You accept sole responsibility for the legality of your actions under laws applying to you.